FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Short answers about what Summarizer does, how source material is handled and how to get started.

What does Summarizer do – and what does it not do?

Summarizer compiles documentation drafts from your source material, such as consultations, clinical notes and documents. The tool does not diagnose and does not assess the patient. The clinical judgement is yours.

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What source material can I use?

You can record according to your organisation's procedure, upload a document or enter free text, and add your own observations. Summarizer receives the material you provide and does not retrieve patient records for you. Find out which materials are covered by your organisation's decisions and agreements.

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Who reviews and approves the text?

You do. The language model can make mistakes, even in text that sounds convincing, so compare the draft with the source and pay particular attention to numbers, dates, medicines and negations. Approve only when you can stand behind the content.

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Does Summarizer replace our patient record system?

No. Summarizer is not a patient archive. You copy or download the approved result, transfer what you need to your usual system and are responsible for what you enter in the patient record.

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Where is the source material processed?

Careifai's AI processing runs on our own hardware in Sweden, based in Norrbotten. Infrastructure and subprocessors for other parts of the service are described in the customer documentation. AI processing on our own infrastructure in Sweden does not replace the need for a legal basis, access permissions, agreements and oversight of the entire processing chain.

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Are source material and results stored in the service?

Working material and results may be stored temporarily during processing and for a limited working period; the service does not provide zero storage. Current retention and deletion rules are set out in the customer documentation. Save what you need in your electronic health record system.

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Does de-identifying the material make it anonymous?

Not necessarily. De-identification can reduce direct identifiers but does not guarantee anonymity. Information and combinations of details may still identify a person.

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Can we start using patient material straight away?

Yes, once your account is ready. The data processing agreement is part of the agreement your organisation accepts when registering.

Questions about data protection and agreements →

How do we get a data processing agreement and security documentation?

The data processing agreement is part of the agreement you read and accept when your organisation registers. For more about infrastructure and security, email info@careifai.com.

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How do I get started?

Start with the introduction: five short videos about how the tool works, with a question after each video. Then choose whether you subscribe as an individual practitioner or through your business or organisation. Practise with fictional material first.

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Who is behind Careifai?

The service is provided by Careifai Sweden AB in Luleå. Andreas Grönberg, a licensed psychologist, is the company's CEO. The team also includes Markus Boman, specialist physician in psychiatry, and Zahoor Ul Islam, CTO.

The team behind Careifai →

How do we contact you or book a demo?

Book a demo by email at andreas@careifai.com, and we will show you the workflow and discuss your organisation's needs. Send questions about security and agreements to info@careifai.com. Do not include patient information.

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We are thinking of building our own AI solution. Where do we start?

Start with what you already know and with the benefits: choose a specific task and describe what should improve. The AI in your organisation page has a self-assessment that supports discussion and planning. Your answers are not a rating, certificate or decision that a use is permitted.

AI in your organisation →

Does Careifai carry out assessments?

No, Careifai does not carry out assessments. If you or your child need a neuropsychiatric assessment, you can get a suggestion for one of our recommended partners. They are independent practices that you contact directly.

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Let's start with your everyday work.

We will show you the workflow and discuss your needs.

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